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Most Popular Blogs
Visual Basic or C#?
16738 Views
Cool Visual Basic Tips: Graphics and Icons
9711 Views
The Big Pink Button
3144 Views
Building Customer Loyalty
1562 Views
How IT Can Build Partnerships with the Business Side of the Company
1300 Views
Most Recent Blogs
The Convergence of Voice and Data
2/7/2011 1:09:48 PM
Generating more reveniew from existing clients
10/29/2010 8:40:19 AM
Building Customer Loyalty
4/14/2010 2:29:40 PM
How IT Can Build Partnerships with the Business Side of the Company
4/14/2010 7:16:29 AM
Protecting Your Customer Base by Building Better Relationships
4/7/2010 1:07:46 PM
James' BLOG
The Convergence of Voice and Data
By: James Foxall
2/7/2011 1:09:48 PM 859 Views
Normal 0 false false false EN-US X-NONE X-NONE . . . (Read Full Article)
Generating more reveniew from existing clients
By: James Foxall
10/29/2010 8:40:19 AM 691 Views
I was recently asked how a business can generate more revenue from existing customers. The most obvious answer is to educate your customers on what you offer and dig deeper to find more selling opportunities within their organization. In my opinion, this “easy” approach is the wrong approach. I believe that the key to making more money from your existing customers (something that eve. . . (Read Full Article)
Building Customer Loyalty
By: James Foxall
4/14/2010 2:29:40 PM 1562 Views
My wife likes to tell the story of how her prom date, in the middle of a very nice expensive dinner, proceeded to lick his knife clean. My wife was horrified, and that first date became the last. The poor guy probably had no idea why he never got another date, as she certainly didn’t tell him. Many businesses treat their prospects as dates during the sales process, and if they don’t “lick the knif. . . (Read Full Article)
How IT Can Build Partnerships with the Business Side of the Company
By: James Foxall
4/14/2010 7:16:29 AM 1300 Views
I was recently asked to comment on how an IT manager can most effectively build partnerships with the business side of the company. Having a very technical background and a business background as well, I have had the benefit of sitting on both sides of the fence. To the IT director, the IT department is the heart and soul of the company; without IT the company would grind to a halt. To the rest of. . . (Read Full Article)
Protecting Your Customer Base by Building Better Relationships
By: James Foxall
4/7/2010 1:07:46 PM 635 Views
Late last year, it was my pleasure to co-facilitate two peer discussion groups at the CompTIA event in Las Vegas. I found the experience to be fun and enlightening. CompTIA did a great job of setting up and educating the facilitators on running the groups. I was paired up with Gennifer Biggs from Business Solutions. I have known Gennifer from numerous other industry events and thoroughly enjoyed w. . . (Read Full Article)
Software as a Service - SaaS
By: James Foxall
11/18/2008 8:15:28 AM 908 Views
With SaaS (Software as a Service) stocks taking a beating as bad as or worse than the market, I’ll be very interested to see how SaaS shakes out over the next two years. Personally, I’m not convinced that SaaS is the great model that the media has made it out to be, especially with respect to an application such as ours at Tigerpaw that automates the entire business. SaaS is certainly the current . . . (Read Full Article)
The Big Pink Button
By: James Foxall
4/13/2007 4:59:36 PM 3144 Views
If you develop software, you’ve probably been frustrated from interacting with “them”. You know who I mean – those pesky end-users ; the consumers of your product. You’ve probably thought (more than once I’m sure) that these users are either: a: nuts b: dumb c: dumb nuts While I’ve seen my share of nut jobs, what I’ve found, more often than not is that when I think like this it’s because I’m t. . . (Read Full Article)
Cool Visual Basic Tips: Graphics and Icons
By: James Foxall
12/15/2006 3:31:28 PM 9711 Views
Hi all, At Tigerpaw, we're constantly forced to push a language well beyond what many programmers do. We've got about 12,000 end-users of our current release, and we closely mimic Microsoft's interfaces whenever possible. This means we spend a lot of time on details that otherwise get overlooked in many consulting or in-house projects. We license lots of 3rd party components (Infragistics, Compon. . . (Read Full Article)
Visual Basic or C#?
By: James Foxall
11/29/2006 9:29:20 AM 16738 Views
I’m chilling out listening to some Innoway and eating a DQ butterscoth Dilly Bar when I get this email...Hold up, that’s not entirely true. I’m actually hiding out from all the kids in the house (each of mine has a friend spending the night), and I just received an email from a reader of one of my books asking me which .NET language is better: C# or VB.NET. This topic comes up quite . . . (Read Full Article)
